Click the button to read the Data Protection and Security Policy
Course Overview
This course has been developed specifically for staff working at City Care Southwest Ltd to support safe, high-quality care delivery across Plymouth, Devon and surrounding areas.
At City Care Southwest, care is built on trust, relationships, and responsibility. As part of this, all staff must understand how to handle personal data securely and respectfully. This course provides practical guidance on protecting sensitive information, recognising risks, and responding appropriately to incidents in real care settings.
It reflects our commitment to being available, responsible, and driving positive change in care practice.
Learning Objectives
By the end of this course, staff will be able to:
- Understand their responsibilities when handling personal data at City Care Southwest
- Apply confidentiality and data protection principles in day-to-day care
- Safely store, share, and dispose of information
- Identify risks such as scams, phishing, and data misuse
- Respond correctly to data breaches in line with company policy
This course supports City Care Southwest’s core values:
- Be Available – Being present and responsive when people need us
- Be Responsible – Delivering safe, high-quality and trustworthy care
- Be The Change – Continuously improving through learning, technology and best practice
This course aligns with:
- UK GDPR
- Data Protection Act 2018
- Care Quality Commission (CQC) expectations
It supports staff in delivering care that is safe, effective, and well-led.
Course Information
Course Instructor
