Technology enabled care

Feel like care would be too much right now? we have a great alternative!

Your independence matters so much to us that we have sought out an incredible alternative to having people in your home right away. Our smart sensor system can provide a non-intrusive reassurance to your loved ones and a safety net for you so you can enjoy your own company a little longer.

HomeLink

By City Care Southwest

HomeLink is a discreet home reassurance system designed to help people live safely and independently. Small wireless sensors are placed around the home to gently recognise daily activity patterns and environmental changes. There are no cameras or microphones — just simple, privacy-friendly technology that helps families stay connected and provides peace of mind without intrusion.

These smart plug-style sensors track when appliances like kettles and fridge doors are used, helping to show routines around hydration, eating and daily habits. If usual patterns change — for example the fridge isn’t opened in the morning — the system can send an alert, giving early insight that something’s different without cameras or intrusion.

These sensors register when doors or windows are opened or closed, useful for tracking daily habits like going out, entering the home, or accessing food and drink. Sudden changes in these patterns can be a helpful early signal that support may be needed, all without recording video or audio.

Movement sensors quietly detect motion in key areas such as hallways, living rooms or bedrooms. They help build a picture of someone’s day-to-day activity, showing when they are up and about or unusually sedentary. This supports independence while giving families or carers reassurance that routines remain consistent.

Our digital partners can integrate technology that supports falls detection and risk monitoring. By analysing movement patterns and changes, it can help highlight situations where a fall may have happened or where a person’s movement suggests increased risk, enabling quicker reassurance or intervention from carers.

We can also include sensors that monitor temperature, humidity, cold/damp and natural gas levels. These help identify environmental risks, like a dangerously cold room or a possible gas leak, and can generate alerts so that homes stay comfortable and safe without intrusive monitoring.

And it all comes together in a super smart, user friendly app!

The HomeLink mobile app allows authorised family members and carers to stay connected from anywhere, at any time. Designed to be simple and easy to use, the app provides clear updates, gentle alerts and daily activity summaries without complicated technical language.

There are no cameras or live video feeds, just straightforward information that helps loved ones feel reassured while respecting privacy and independence. Notifications can be tailored so users only receive the updates that matter to them, and access is securely controlled so only approved people can view information.

Whether checking in quickly during the day or reviewing longer-term patterns, the HomeLink app keeps families informed, connected and confident and all from the convenience of a smartphone or tablet.

Affordable Peace of Mind

a gentle first step into support

HomeLink is designed as a light-touch introduction to extra support, ideal for people who value their independence but would benefit from a little added reassurance. It isn’t full-time care and it doesn’t replace family involvement; instead, it provides a simple safety net in the background.

Because the system uses discreet sensors rather than cameras or microphones, it respects privacy while still highlighting changes in daily routines that may need attention. This makes it an excellent “first step” for families who are starting to think about support but don’t yet feel traditional care is necessary.

Our team can quietly monitor alerts and patterns on behalf of the family and respond appropriately if something unusual occurs, whether that means contacting a relative, making a reassurance call, or arranging a welfare check. Families stay informed without feeling overwhelmed, and individuals maintain control of their home and lifestyle.

The benefits include:

Maintains independence while adding a safety net
Early awareness of changes before they become bigger concerns
Privacy-respecting technology, absolutely no cameras or listening devices
Reduced worry for families who can’t always be present
Flexible support that can grow if needs change
Human response when needed, not constant intrusion

In short, HomeLink offers reassurance, connection and confidence, helping people stay comfortably in their own homes for longer, with support that feels supportive rather than restrictive. All from just £25 per month!